Questions and answers

You choose an experience, like a sauna evening, a hot tub weekend or a fire-table night. A certified local operator delivers it, sets it up in your backyard, deck, patio, courtyard or rooftop, hosts it if needed, and takes everything away afterwards.

We are launching in the Greater Toronto Area this winter: Toronto (including North York, Scarborough and Etobicoke), Vaughan, Markham, Richmond Hill and Mississauga. Enter your postal code to check, and join the waitlist if we're not in your area yet.

Not in the City of Toronto, where open-air burning and solid-fuel appliances aren't permitted. We bring infrared or electric saunas and ULC/CSA-approved gas fire tables instead, and we check the rules for every municipality we serve.

Most don't. Everything we bring is planned to travel by hand or dolly through a side gate or the house. We ask for your gate width, path and steps up front, so we only offer what will actually fit.

If extreme weather makes an experience unsafe, we reschedule for free. Some items have their own limits, for example inflatable hot tubs are only used above 7°C and domes and canopies have wind limits.

Certified local operators, onboarded by the Pardeza team. Every operator must keep valid insurance on file; an operator whose insurance has expired is blocked from new jobs automatically.

For launch experiences you can reserve a date with a refundable deposit. It is credited in full to your booking, and refunded if we can't confirm a date that works for you. Payment is handled securely by Stripe.

A Circle is one installation, like a sauna and cold plunge, shared by a host household and up to four neighbours for a week, a month or a season. Each household books its own time slots and pays its own share.

No. Pardeza does not sell or serve alcohol. Partner caterers provide hot drinks and grazing boards.